Terms of service

Acceptance

TeleRanks provides prepaid Telegram growth and engagement services, including ranking-minded social-proof tools. By registering or ordering you confirm legal capacity and agreement to these terms, Telegram’s rules, and applicable law.

• Covers website, dashboard, and public API.
• Wholesale contracts override this page only for named accounts.
• English text controls if translations differ.

Services & ranking claims

Catalog may include members, views, reactions, engagement tools, Premium, Stars, bot traffic, and SEO-oriented lines. No order guarantees a specific Telegram search rank or directory position.

• Delivery times are estimates unless a written SLA exists.
• Refill coverage = delivered quantity + printed window only.
• Live Services page is authoritative at checkout.
• Minor fluctuation is normal and not alone a defect.

Campaign rules

• Match service type to a reachable public target.
• Do not stack concurrent orders on one link.
• Submitted link/quantity cannot be edited.
• Drip-feed is prepaid; unfired runs refund to balance on cancel.
• Partial completion refunds unfinished units to balance.
• Private mode or deleted posts mid-run can void refund eligibility.

Chargebacks without a prior support ticket may suspend the account and remaining balance.

Balance & refunds

• Deposits fund panel balance and are generally non-withdrawable.
• Eligible refunds credit balance, not the original rail, unless agreed in writing.
• Pending never-started orders may cancel for full balance return when UI allows.
• In-progress cancels are reviewed against delivered quantity.
• Refill claims need order ID inside the guarantee window.

Accounts

• Secure credentials; enable 2FA.
• One person/business per account unless wholesale expands it.
• We never request Telegram passwords or login codes.
• Fraud, abuse, or infrastructure risk can end access.

Prohibited use

Illegal content, scams, malware, promoting assets you do not control, Telegram ToS violations, and attacks on our systems/API are forbidden.

Violating orders may cancel with no refund; repeat abuse can mean a permanent ban.

Liability

• Service is “as is”. Telegram platform actions are outside our control.
• Max liability per order = amount paid for that order.
• No liability for indirect losses or third-party outages.
• Non-waivable legal rights remain intact.

API & resellers

• Keep API keys secret; rotate on exposure.
• Resellers support their own customers.
• Abusive automation may lose key access.
• Public contract: /api.

Privacy snapshot

• Email, balance, order history, public targets submitted.
• We do not sell personal data.
• Payment partners process deposits under their policies.
• Data questions via tickets.

Changes

We may revise these terms. The revision date above tracks the current version. Continued use after a change means acceptance. Questions: open a ticket.